Frequently Asked Questions
Of course you get full root access. We just don't enable direct login with root and a password, as that is just plain silly and insecure. It is easy to become root once logged in with your sudo user, and if you really want to we can enable root login with password auth rather easily.
We have multiple tiers of DDOS protection and round-the-clock in-depth monitoring of our entire infrastructure. Often we will be able to warn you of a hack as it happens. We have great security by default.
All servers get a dedicated, clean, IPv4 address as well as an IPv6 address space.
We are super nice when it comes to billing. You can delete the server at any time and you will receive an refund for any unused time down to the day. No lock-in, no lost pre-payments.
By default we will install our recommended control panel that works great with our server. However, if you want we can install other control panels for you. We don't recommend using cPanel because our servers are not suitable for shared hosting.